Policy and Ethics

Things to Know Before Booking in for a Tarot Reading with Psychic Sarah:

You are welcome to come for a reading regardless of your age, race, religion, gender expression or identity, sexual orientation, type of employment, socio-economic background, body shape, size or ability. I do not discriminate, and appreciate the same from you.

Your reading is confidential. The only exception to this, is if it becomes clear that you may cause harm to yourself or another.

What I describe during a reading is my perception of your life, and I do this with integrity and respect. My role is to illuminate pathways that you may not be able to see for yourself just yet. How you walk those paths is up to you: You have the opportunity to work towards meeting with the pathways I describe, or avoiding them, as you wish. You create your own future, in every moment, with every decision you make.

My abilities lie in connecting with you, with where you are at right now and encouraging you to stay connected with potential situations unfolding around you. I am not a finder of lost items, a predictor of death, nor am I a medium. I am here to connect with YOU, not others in your life, dead or alive.

I know that the question “what are the winning lotto numbers?” is often said in jest, but seriously, I do believe there are far more interesting situations to explore in life than gambling, and far more realistic strategies to get you out of financial difficulty than the lottery.

I do not do ‘medical’ readings. General queries about mental and physical health are fine (and I am certainly not infallible in regards to this, or anything else for that matter!), but I do not diagnose illnesses or answer questions in regards to managing medication – I believe that would be incredibly unethical on my behalf. Please see a medical professional if you are concerned about your health.

I prefer not to work with questions that imply wrongdoing in another, for example, “Is my partner cheating on me?”, or “What is my partner hiding from me?”. These kinds of questions tend to promote negativity, and I believe there are more constructive and empowering ways to look at your life. For example, for the above queries, a possible question could instead be, “How can I rebuild trust in my relationship?”, or “What steps can I take in order to look after myself in my relationship?”, “Or what choices do I currently have available to me that I cannot see right now?”.

I love doing readings that clarify and empower, rather than tighten and restrict. I’m not going to describe the details of what a future partner will look like, exactly where you’ll meet them or the date of the wedding! I’m not going to tell you exactly what to do with your life.

I WILL encourage you to trust your instincts, to get to know your personal flow and to look for vaster possibilities in life. I don’t want to restrict you by handing you a script to follow: I want you to learn to trust yourself to read the signs in life.

My hope is that my reading for you is a catalyst for transformation; a safe enough space to share deep realisations, and a moment in time that you can remember in your heart as you continue on in life.

Please note, if you are someone who is easily offended by swearing, it is not impossible that from time to time, the occasional swear word might crop up as the most straightforward way of conveying a message during your reading.

You can find out more about how I work at my About Psychic Sarah & How She Works page as well as my FAQ page.

I do not encourage you to see psychics/tarot readers/astrologers more than once a month. Ideally at least two months go by before having another reading. If you are wanting to see me on a more regular basis, have a think about what could be driving this particular need, and if there could be other ways to get your needs met, such as counselling, meditation, yoga, acupuncture, osteopathy, dancing, chatting to a friend, etc. Sometimes we just need a different outlet or a different way of moving our bodies to help shift a particular perspective or thought loop that we might be a bit stuck on.

Out of respect for your time, as well as mine and that of my next client, the reading will finish at the scheduled time. I will let you know when your tarot reading is approaching its end, so that you have plenty of time to ask any final questions. When I have let you know that we have come to time, that means no more questions can be answered. After the time is up, please be mindful that asking for “just one more question”, will result in a polite but firm refusal. As this may offend, please ask any burning questions before the reading is over.

I reserve the right to refuse service for any reason.

Cancellations and no-shows: Booking a tarot reading with me is your commitment that you will show up. I am a sole trader, with no salary, which means I only get paid when you turn up for your reading. Not turning up or last minute changes directly impacts my income.

If you are late, your reading will simply be shorter, so as to not keep my next client waiting, or to interfere with with other business I need to attend to. You will be charged the same price as originally agreed upon. If you are running late, I will contact you around the 10 minute mark to see if you are still coming. If I don’t hear back from you promptly I may no longer be available to see you. If you are running late, please let me know asap so I can hold your spot for you. I know that life happens and it’s not always easy to arrive on time, so all good, but your session will just be shorter.

If you cancel or reschedule less than 24 hours before your appointment, there will be a 100% cancellation fee. Giving more than 24 hours notice allows me the time to contact someone on my waiting list. If someone from my waiting list is available to take your spot within the 24 hour period, then you will not be charged.

If you do a no-show, please be aware that there will be a 100% cancellation fee, and a deep unwillingness on my part to book you in ever again! If you want to schedule another reading you will have to pay your nonrefundable payment in advance. (IF I decide to book you in again).

If you don’t turn up I am unable to make my time available for another willing client, so your actions directly impact others, as well as my own time and income. You will receive an automated appointment reminder the day before your reading, however it is your responsibility to keep track of your appointment time.

Please don’t come to the reading drunk. You may think that one or two drinks doesn’t make much of a difference, but believe me, it is very obvious and it makes a huge difference. If you are nervous about your reading, I suggest you find other ways of relaxing. If you arrive in a non-sober state, I reserve the right to cancel your reading. If you wish to book in again you will need to pay a non-refundable fee at time of booking.

If you are having a reading in your own home via phone or video chat, I still request that you don’t drink alcohol during the reading (or just before!) as I believe you will be able to take in more information and have a more beneficial experience if you are sober throughout.

[Please note, if you have hired my services for an event, I understand that people will often be drinking and when I am doing mini readings in a party venue I am fine with that. The above policy is for tarot readings in my private tarot room, where it is very important to me to maintain a sacred and safe space.]

If you would like to bring someone with you, please read the below information first, as my recommendation is that you come alone so that you can have a better tarot reading experience.

It is important to keep in mind that tarot readings can be very personal, therapeutic in nature, and themes may be covered that you haven’t spoken about with anyone before.

Most people prefer to come by themselves as it is ‘their’ time. Please think carefully about what the need for company might be about. Maybe you genuinely want company for reasons of translation or just sharing.

Nervousness before the reading begins, is common and not necessarily alleviated by the company of a friend/partner/family member. Once the reading begins though, most people relax and start to enjoy the experience of having someone discuss their personal life circumstances in a focussed and caring way.

Folks who had initially wanted to come in together but then come in separately, often mention to me at the end that they are glad they had it as a private experience. Not because of a need to hide anything or feeling uncomfortable with each other, but because they didn’t have to wonder what the other person was thinking in regards to what I was saying. They could just receive the reading in an uncomplicated way.

After over twenty years of experience, nowadays I maintain that it is much better for people to come alone rather than bring a friend/family member/partner. While I am able to read with others in the room, experience has shown me that the vast majority of clients are more comfortable hearing what I have to say when it is for their ears only. If there is a need for company for translation reasons, this is of course totally fine. For everyone else, there is a seating area outside my office for folks to wait for you.

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